Pso2 Responsible Gaming – Play Safe, Play Healthy
At pso2, we believe online entertainment should bring you joy without compromising your well-being. This page provides guides, self-control tools, and important information to help you stay in control while playing.
Last updated: January 2026
Pso2's Commitment to Responsible Gaming
Pso2 takes a serious and responsible approach to ensuring all users can enjoy a healthy, balanced gaming experience on our platform. We believe online gaming should be purely a form of entertainment — not a source of stress or financial hardship.
As a platform serving users in Malaysia, pso2 is committed to providing a safe environment by offering a range of self-control tools, clear information, and access to professional support whenever needed. We encourage all users to know their limits and play within their means.
Responsible gambling isn't just a policy — it's a core value that shapes how we design and run the pso2 platform every day.
Recognise the Signs of At-Risk Behaviour
It's important to recognise the early warning signs that gambling may be starting to affect your life negatively. The following signs warrant serious attention:
- Feeling anxious or restless when not playing
- Playing to escape problems or stress
- Feeling guilty after every gaming session
- Borrowing money to continue playing
- Regularly exceeding your set budget limit
- Neglecting bills or daily necessities
- Withdrawing from family and friends
- Lying about gaming activity or time spent playing
- Neglecting work or family responsibilities
- Spending more time playing than planned
- Unable to stop even when you want to
- Playing frequently late at night
If you recognise two or more of the signs above in yourself, we encourage you to use the self-exclusion tools available on pso2 or seek professional help.
Tips for Setting Healthy Time & Budget Limits
One of the best ways to ensure an enjoyable gaming experience is to set clear limits before you start playing. Here are some practical tips we recommend to all pso2 users:
Setting a Budget Limit
- Decide how much you are comfortable losing before starting a session — this is entertainment money, not an investment.
- Never use money earmarked for essentials — such as rent, food, or bills — for gaming.
- Keep track of your spending and review it monthly to make sure it remains under control.
- Once your budget limit is reached, stop playing regardless of how the session is going.
Setting Time Limits
- Set a fixed playing schedule and stick to your limits with discipline.
- Use time reminders or a timer on your device as a helpful tool.
- Take a break of at least 15 minutes every hour while playing to keep a healthy perspective.
- Avoid playing when you are tired, stressed, or in an emotionally unstable state.
Self-Control Features Available on the Platform
Pso2 provides several self-control tools that users can activate at any time through their account settings. These tools are designed to help you stay in control of your gaming activity:
Set daily, weekly, or monthly deposit limits to control how much money you add to your account.
Activate a temporary cooling-off period of 24 hours, 7 days, or 30 days whenever you need a break from the platform.
Choose to exclude yourself from the platform for a longer period if you need a more serious break.
To activate any of these self-control features, contact the pso2 support team through the in-platform help channel. Self-control requests will be processed promptly and without question.
Minor Protection & Lifestyle Balance
Minor Protection
Pso2 strictly prohibits anyone under the age of 18 from registering or using this platform. We conduct age verification during registration and reserve the right to request identity documents at any time. Parents and guardians are advised to:
- Using parental control software on devices shared with children.
- Ensuring that pso2 account login credentials are kept out of reach of minors.
- Talk to your children early about the risks of online gambling.
Maintaining a Healthy Life Balance
Online entertainment should make up a small part of your balanced life — not be the main focus. pso2 encourages all users to:
- Spending quality time with family and friends offline.
- Maintain healthy habits such as regular exercise, sufficient sleep, and a balanced diet.
- Keep up hobbies and activities outside of online gaming.
- Not letting gaming outcomes affect your daily mood or relationships.
Remember: winning and losing are both part of the game. What matters most is your well-being and the well-being of those around you.
Seeking Professional Help When Needed
If you or someone you know is struggling with uncontrolled gaming, it's important to get help as soon as possible. Reaching out is a sign of strength, not weakness.
The first step you can take is to contact the pso2 support team to activate self-exclusion options or account limits. We also encourage you to seek support from:
- Mental health counsellors who are qualified and experienced in handling addiction issues.
- A trusted family member or friend who can offer moral support and help you make better decisions.
- Local organisations or support bodies in Malaysia that provide counselling and addiction recovery services.
Pso2 is ready to work with relevant parties to ensure you get the right support. Don't hesitate to reach out — we're here to help.
We're Here to Help You Play Responsibly
Contact the pso2 support team for assistance with self-control tools, account limits, or any responsible gambling concerns. You can also visit the FAQ section for more information.